Frequently Asked Questions
GETTING STARTED
We believe it is not fair to offer a “one-size fits all” package solution for our clients, because every business will have different needs for their website.
As such, we strive to customize our solution for each individual client, without hidden costs.
Above all, we set a solid foundation for your website by making it simple, clear and responsive. Only then can your website generate leads and your increase sales!
This way, you can truly get an effective website to GROW your business in the long run. And that’s value for money!
You can get started by getting a FREE consultation from our consultants.
Fill in the form HERE to get a FREE consultation. Alternatively, you can also email us at [email protected].
Or, if you want to chat with us, feel free to click on the little tawk.to button at the bottom right hand corner of your screen. We’d love to hear from you!
We focus on building new WordPress websites for clients. However, if you have an existing WordPress website that requires changes, or you are looking to migrate to WordPress from website builders like Wix and Squarespace, let’s have a chat so we can assess if it is something we can offer.
Yes, eCommerce functionality can be added. Let us connect so that we can discuss further on your requirement.
Having a website is definitely more useful than just relying on FB and IG. Because not everyone is a FB or IG user.
Most importantly, people usually search for information on Google rather than FB or IG. Surely, you would want your business to be found by Google and accessed by customers easily.
Furthermore, an effective website can help you to handle payments for goods and services, which is not conducive on FB and IG.
No, not at all. The process is easy and straightforward. You can get an effective website in 4 simple steps:
- Get a FREE consultation HERE
- Fill in a questionnaire to get a quote
- Sign contract and agreement
- Make payment
YAY! You are on your way to getting an effective website!
We accept PayNow, PayPal and Bank Transfer.
We do require a 50% upfront payment. This is normally non-refundable.
And depending on the scale of the project, the remaining 50% will be collected when your website is completed or by milestones. If the project is very large, milestone payments are possible.
DURING CONSTRUCTION
Don’t worry about the information details for now. Because we will be sending you a website design brief to fill in. From there, you will know what kind of information you’ll need to furnish us.
However, to get us up to speed, you may wish to get ready the following items before we start building your website:
- Company logo
- Photos, images, graphics, videos of your business
- Sales copy or written contents
- Brand guide
- Sample websites you would like to emulate
What if you do not have much of these items? It’s ok, we will work things out together. So, don’t worry, be happy!
For you to own the website we are building for you, you will need to buy a Domain Name and Web Hosting.
If you have purchased your Domain Name and Web Hosting for your website, it will be helpful if you can delegate access to us.
If you do not have any of the above or you are unsure what this is about, fret not. We will explain and guide you through the buying process during our planning session, at NO extra cost.
Yes. You can add as many features as you want.
But be aware that some tools and plugins are free, while others are chargeable. Thus, you might need to top up for additional features in certain cases.
UPON COMPLETION
Yes. We provide you a working website that is powered by WordPress — the world’s most popular Content Management System (CMS). As such, it is easy for you to make content changes.
Furthermore, as part of the project handover, we will provide you a basic website maintenance guide. The guide contains all the simple steps you need to manage your website content.
This is going to save you a lot of trouble and money for maintenance!
Yes. We provide a 15-day support from the handover date.
Yes. As a small business ourselves, we understand you might not have time to handle the website maintenance on your own. Just like why you need air-con maintenance services after installing your air-con.
Thus, to ease your burden, we are providing professional website maintenance and upgrade services at budget-friendly prices. Contact us for more details.
Let us take care of your website while you focus on your products and services!
